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QUERI – Quality Enhancement Research Initiative

Implementation Facilitation Training Manual

Supporting providers in delivering high quality care to patients

With the rapidly expanding body of biomedical research, changing clinical guidelines and recommendations, and emergence of novel technologies, frontline providers are navigating an untenable number of changes to ensure healthcare consumers receive the best possible care. A proactive, systematic approach is critical to support clinicians and medical facilities in providing evidence-based care.

Implementation facilitation (IF) is a multi-faceted process of enabling and supporting individuals, groups, and organizations in their efforts to adopt and incorporate evidence-based practices into routine care.

Using Implementation Facilitation to Improve Healthcare Implementation Facilitation Training Manual (Version 3) is a comprehensive resource for individuals seeking to apply implementation facilitation to enhance the uptake of evidence-based practices in their organization.

Pearls of the Implementation Facilitation Manual:

  • Incorporates implementation science and clinical operations expertise
  • Provides practical recommendations for improving the uptake of evidence-based practices by targeting barriers at both the provider and organizational levels
  • Reflects the latest IF research and theory and the real-world experiences of IF experts

We invite you to provide us with feedback and resources that may be helpful to others who are embarking on this journey! Please contact Katherine Dollar ( with any comments and/or materials.

Suggested citation:

Ritchie MJ, Dollar KM, Miller CJ, Smith JL, Oliver KA, Kim B, Connolly, SL, Woodward E, Ochoa-Olmos T, Day S, Lindsay JA, Kirchner JE. Using Implementation Facilitation to Improve Healthcare (Version 3). Veterans Health Administration, Behavioral Health Quality Enhancement Research Initiative (QUERI), 2020. Available at: