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HSR/QUERI 2024 Annual Strategy Meeting Highlights

HSR/QUERI held its annual strategic planning meeting on June 7, 2024. Many thanks to all who attended! During the meeting, VA leaders engaged in discussions around the question: What are your short-, medium-, and long-term goals, and what is keeping you awake at night? The goal was to identify VA leaders’ priorities that HSR/QUERI could help address through supporting the development, uptake, and sustainment of effective practices, programs, and policies.

Key priorities that emerged from the discussion include:

• Connect Veterans to the soonest and best care: optimize Veteran access, quality, efficiency, experience, and equity of care across in-person, virtual, and community care services.
• Implement value-based care solutions: design and refine value-based care models and tools to ensure care provided in the community leads to improved quality of care and outcomes for Veterans.
• Build an integrated delivery network to meet the diverse and changing needs of Veterans: identify efficient staffing and care models for primary care, specialty care, and mental health services across different regions and healthcare settings.
• Retain, invest in, and support VA employees: implement and evaluate programs focused on employee health and well-being, education, psychological safety, zero harm, innovation, leadership development, and technology training.
• Drive a culture of learning, knowledge translation, and innovation: identify opportunities where emerging technologies (e.g., artificial intelligence, virtual reality), predictive models, and other promising innovations can make VA services more efficient and reduce provider burden associated with burnout.
• Prevent Veteran suicide: prevent Veteran suicide using a public health approach (e.g., outside the clinic walls, partnerships with community service organizations).
• Address health disparities: ensure at-risk, underserved, and older Veterans receive early interventions and supportive services to address social determinants of health and preventable harm.